ATTENTION: PointClickCare has offered Pro-Tracking since 2012, and we have continued to support annual MDS updates. During this time, we have invested heavily in the development of a comprehensive Analytics module and expanded reports within the core application, resulting in duplicated and redundant functionality. Moreover, Pro-Tracking is not PDPM compliant, and the dated user experience does not align with PointClickCare standards.

With this in mind, the decision has been made to discontinue Pro-Tracking effective October 1, 2019, with the complete retirement effective January 1, 2020. For more information, please see our "Frequently Asked Questions" and "What does this mean for your team?".

What's New (2013/09/20)


New Group options to allow corporate administrators to:
  • Identify users who need to be added to a group based on their facility permissions.
  • Add all of the identified users to the group
  • Identify users who need to be removed from a group based on their facility permissions

System Utilities

Note: these changes have no impact to users.
  • Reorganize the System Utilities (HomeBase) menus used by PCC support staff.
  • Update accessibility of internal reports used by customer support representatives
  • Enhance system utility security